Water Heaters
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Terms & Conditions
Terms & Conditions of Use
Thanks for using salinapp.com.au. By continuing to browse and use this site, or making a purchase, you agree to comply with and be bound by these Terms and Conditions and our Privacy Policy. If you disagree with any part of these terms, please do not use our website.
1. Website Use
The content of this website is for general information and use only and is subject to change without notice. We and any third parties provide no warranty or guarantee as to the accuracy, timeliness, performance, completeness, or suitability of the information and materials found on this site for any particular purpose. You acknowledge that such information may contain inaccuracies or errors, and we expressly exclude liability for any such inaccuracies to the fullest extent permitted by law. Your use of any information or materials on this website is entirely at your own risk. It is your responsibility to ensure that any products, services, or information meet your specific requirements.
2. Intellectual Property
All material on this website (including design, layout, look, appearance, and graphics) is owned by or licensed to us and is protected by copyright. Reproduction is prohibited except in accordance with the copyright notice forming part of these Terms. All trademarks reproduced on this website, which are not our property or licensed to us, are acknowledged.
3. Links to Other Websites
This website may include links to third‑party sites for convenience and further information. Such links do not imply endorsement, and we accept no responsibility for the content of linked sites.
4. Availability, Dispatch & Order Cancellation
Items marked “Available” may either be in stock or sourced from our supplier. If an item is sourced from our supplier, dispatch may take up to 7 working days or longer. By placing an order for an item that is sourced from our supplier, you acknowledge and agree to this potential delay.
While we strive to maintain accurate availability information, we reserve the right to cancel any order at any time (for example, if an item becomes unavailable). In the event of cancellation, you will be notified and any payment made will be refunded in full.
5. PCB Purchases — Opened Seal
All printed circuit board (PCB) purchases are sold sealed. Once the seal has been opened, the product is non‑returnable and non‑refundable. By purchasing a PCB, you acknowledge and accept this policy. We will be requesting a qualified technician report and licence information to refund a PCB item deemed faulty.
6. Liability & Unauthorised Use
Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence. To the fullest extent permitted by law, we exclude all liability for any loss or damage arising from your use of this site.
7. Governing Law
Your use of this website and any dispute arising from it is governed by the laws of Australia.
8. Pricing Errors
We offer a wide range of products. In the event we detect a pricing error (including product price or shipping cost) after your purchase has been completed, you agree to pay the corrected amount. If you do not agree to pay the corrected price, we reserve the right to cancel your order and refund you in full.
9. Refunds
All refunds will be processed less any banking commissions or fees incurred by us.
Privacy Policy
This privacy policy sets out how we uses and protects any information that you give us when you use this website.
We are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.
We may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.
What we collect
We may collect the following information:
- name and job title
- contact information including email address
- demographic information such as postcode, preferences and interests
- other information relevant to customer surveys and/or offers
What we do with the information we gather
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
- Internal record keeping.
- We may use the information to improve our products and services.
- We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
- From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.
Security
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
How we use cookies
A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
Controlling your personal information
You may choose to restrict the collection or use of your personal information in the following ways:
- whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
- if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us.
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.
If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible at the above address. We will promptly correct any information found to be incorrect.